Refund policy
Return & Refund Policy
At Vox Hub, customer satisfaction is our priority.
Return Eligibility
You may request a return or exchange if:
- You received a damaged product
- You received the wrong item
- The product has a manufacturing defect
Return Conditions
- Return requests must be made within 7 days of receiving the order.
- Product must be unused and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
We do not accept returns for:
- Used products
- Items damaged by misuse
- Change of mind after order confirmation
Refund Process
Once your return is approved and inspected:
- Refunds may take 5-7 business days to process.
- Refunds will be issued through bank transfer or the original payment method where applicable.
Exchange Policy
If your item is defective or damaged, we may offer a replacement instead of a refund depending on product availability.
Contact
For return or refund requests, email us at:
03055120728